Infolink provides customer support for SalesImpaq CRM – free desktop software with integrated business intelligence, an eMail marketing partnership, and a web conferencing offering
El Paso, TX - February 10, 2009 – Infolink SA, the leading "nearshore" provider of outsourced customer support services to technology companies, announced today that it has completed an agreement to provide customer support capabilities for SalesImpaq, Inc., a San Diego based software startup company. Infolink also announced that it is supporting SalesImpaq’s green product launch and the LIVESTRONG, the Lance Armstrong Foundation’s drive to find a cure for cancer. Brian Bigley, SalesImpaq’s CEO, is traveling nearly 500 miles in what he has coined "the businessman’s triathlon," by walking, biking, and riding a Segway from San Francisco to San Diego -- raising donations and awareness for LIVESTRONG. Infolink has contributed a donation to LIVESTRONG, and SalesImpaq will provide 3% of the company’s product sales to LAF for its first 12 months of operations.
"Infolink is pleased to name SalesImpaq as a customer, and is also proud to participate in the company’s launch and its support for LIVESTRONG," said Jose Gonzalez, President and CEO at Infolink. "We are excited about the prospects for SalesImpaq’s solution, and are pleased to have been selected as their customer support provider. At Infolink, we understand how to employ not only the best tools, but also great people to deliver world class customer support for technology companies.
SalesImpaq CRM is easy to use and is a powerful productivity tool for professionals, including small practice attorneys, insurance and real estate brokers and agents, contractors, recruiters, small business owners, sole proprietors, and individual salespeople. The desktop CRM product can be downloaded for free at www.salesimpaq.com.
"Now the small guy can benefit from Fortune 500 sales strategies and processes to close sales faster, make more money, and better compete against the big guys," said Mr. Bigley. "We chose to partner with Infolink because of their terrific reputation and the methodology they use to provide customer support. We know CRM – and Infolink knows customer support. It’s a natural move for us to partner with Infolink for this very critical aspect of our product offering."
About Infolink SA
Infolink SA provides technology companies with the support components needed to launch successfully and maximize positive user experiences. Based in Juarez, Mexico, and with offices Mexico City and San Jose, California, Infolink delivers world-class services for its customers, with highly-trained engineers and a suite of integrated tools that provide a complete product support backbone to re-humanize the support function. Located in the Mountain Time zone, Infolink is uniquely positioned to deliver the right combination of people, tools, methodology, and expertise required by today’s technology companies to drive customer satisfaction. For more information, please visit http://www.productsupportenvironment.com/.
About SalesImpaq.com
SalesImpaq.com provides a free desktop CRM product for MS Outlook users for up to 12 months, together with a free trial of Hoover’s business intelligence service. SalesImpaq CRM provides contact, account, and opportunity management, utilizing proven, Fortune 500 sales processes. Also included with SalesImpaq CRM is a free trial for PoliteMail, an eMail marketing application, and access to Mikogo, a free web conferencing solution. SalesImpaq is easy to use and leverages Outlook’s calendar and email capabilities for small business owners and salespeople to help them close sales faster.
Donations to the LIVESTRONG, the Lance Armstrong Foundation can be made by clicking here: