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We will integrate your custom Product Support Environment using only the best of breed tools to provide the best Self Help plus high end Help Desk services. Some tools include: Google Mini, GoToAssist, LogMeIn, MediaWiki, Parature, SightMax, SimpleMachines, VBulletin, WordPress, amongst others.
 
We have also established close relationships with providers such as:
 
Kayako
 
Kayako is a leading global provider of powerful and intuitive solutions for business users seeking to efficiently offer help-desk support to a customerbase without commanding changes to their existing infrastructures. Headquartered in India, Kayako Infotech Ltd. is a privately held company founded in 1999. In November 2001, Kayako introduced eSupport, a web-based help desk management software solution designed to streamline issue management activities and later with the introduction of LiveResponse, a Live Support management system in July 2002 it became a reputed brand name for support products. In June 2003, Kayako introduced v2 of their products revolutionizing the support industry with features available only in enterprise products. In Summer of 2005, Kayako announced the release of v3 of their products stretching the boundaries further.
 

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7/20/2010
Infolink CEO's interview at NBC Bay Area

5/25/2010
Infolink presentation at TSIA Silicon Valley’s Service Revolutions now available!

5/5/2010
Infolink is finalist in TSW's Service Revolutions!

3/25/2010
Integrated Product Support Easily Explained (Video)

3/22/2010
Free eBook on the Benefits of Integrated Product Support

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