Infolink provides technology product companies with the solution to convert post sales support into an asset for growth – not an element of risk – and to eliminate un-needed support in the future through product improvement.

Infolink’s Product Support Environment (PSE) is a 3-dimensional solution to support which includes the technology (hosted support suite and best-of-breed tools), the technical support services and the Product Knowledge Feedback (PKF)SM analytics.

The PKF creates a support-based learning system for product improvement.

For more information, please visit www.productsupportenvironment.com .